| The Trusted Shops customer review systemTuesday, 29 March 2016 | Zigzag Web Design
This way, the customer places more trust in the online seller, their willingness to buy increases and there is a rise in conversion rate within the shop. Trusted Shops is Europe’s market leader with more than 15,000 online shops that have been audited and awarded a trustmark. During the certification process, Trusted Shops audits more than 70 quality criteria from the areas of e-commerce law, creditworthiness, data protection and the layout of the ordering process. The buyer protection guarantee offers financial protection for purchases made by the customers. In the event of non-delivery or non-refund, Trusted Shops ensures that the customers get their money back. The audit criteria were developed in cooperation with the leading consumer protection associations. This way, Trusted Shops ensures a high degree of acceptance of the trustmark among consumers and wide distribution of it among online retailers. More customer trust = more sales: trustmark, buyer protection and customer reviews Trust-boosting measures are a tremendous conversion turbo for online sellers. The customer’s increase in trust in the online shop also increases their willingness to buy. For online retailers, this means * Fuller shopping baskets The Trusted Shops trustmark is ideal for strengthening the online customer’s trust in the shop. This strengthened trust increases the customer’s willingness to make a purchase in an online shop. With the tried and tested certification process, online sellers can also guard against legal errors and avoid expensive warnings.
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